Privacy Policy for parq-casino.ca (Canada)
Last updated: December 17, 2025. This Privacy Policy explains how parq-casino.ca (“we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information of visitors and registered users in Canada. It also includes key Terms of Use essentials that govern access to and use of our website and services. By accessing or using parq-casino.ca, you acknowledge that you have read and understood this Policy and agree to the practices described herein.
We are committed to handling personal information in a manner that is consistent with applicable Canadian privacy laws and principles, including the need for consent, limited collection, identifying purposes, safeguarding information, and providing individuals with access to and control over their information. This Policy applies to information collected online through parq-casino.ca and any related services that link to this Policy.
Scope, Acceptance, and Eligibility
Scope. This Policy applies to personal information we collect directly from you, through automated means (such as cookies), and from service providers acting on our behalf. It does not cover third-party websites or services that may link to or be accessible from our site. We encourage you to review the privacy policies of any external sites you visit.
Acceptance and Eligibility. By using our website, creating an account, submitting information, or otherwise interacting with our services, you consent to the collection, use, disclosure, and retention of your personal information as described in this Policy. Access to certain services may be restricted to individuals who are of legal age in their province or territory (for example, 19 years of age in some provinces). If you are not of legal age or if access is restricted in your jurisdiction, you must not use our services.
- Acceptance of Terms: Your use of parq-casino.ca signifies your agreement to this Policy and our website rules. If you do not agree, you must discontinue use.
- License and Intellectual Property: Content on the website is provided for personal, lawful use. All rights not expressly granted are reserved. You may not copy, modify, distribute, or create derivative works without prior written permission.
- Prohibited Conduct: You agree not to misuse the site, including by attempting unauthorized access, interfering with security features, engaging in unlawful activities, or submitting false or misleading information.
- Disclaimers: The site is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation, and information is provided for informational purposes only.
- Limitation of Liability: To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or special damages arising from or related to your use of the site.
- Indemnity: You agree to indemnify and hold us harmless from claims resulting from your misuse of the site or violation of this Policy or applicable laws.
- Governing Law: This Policy and your use of the site are governed by the laws of the province or territory where the services are provided and the applicable laws of Canada, without regard to conflict-of-law rules.
- Changes: We may update this Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.
- Severability: If any provision of this Policy is held unenforceable, the remaining provisions will remain in full force and effect.
If you do not agree with any part of this Policy or our Terms highlights, you should not use our website or services. Continued use after updates constitutes acceptance of the revised Policy.
Information We Collect and How We Use It
Categories of information. We may collect the following types of personal information: contact details (such as name, email address, mailing address, phone number), account credentials (username and password), age and identity verification data (including government-issued identification where required by law or to verify eligibility), transactional and payment-related details (processed via service providers), device and technical data (IP address, browser type, operating system, device identifiers), usage data (pages visited, clicks, session duration), and approximate location derived from IP address. If you choose to contact us or participate in promotions, we may also collect the content of your communications and any information you choose to provide.
Purposes. We use personal information to: provide and operate the website; create and manage accounts; verify age and identity; process transactions and deliver customer support; personalize and improve content; conduct analytics and measure performance; maintain security, prevent fraud and abuse; manage legal and regulatory compliance obligations; communicate with you about updates, promotions, and service notices; and enforce our rights and policies. We may use aggregated or de-identified information for research, statistical, or improvement purposes. We do not sell your personal information.
Legal basis and consent. We collect, use, and disclose personal information with your consent, as necessary to provide requested services, to meet legal obligations, and for legitimate business purposes that are reasonable and proportionate in the circumstances. Where we rely on consent, you may withdraw it at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.
Cookies, Third-Party Disclosure, and International Transfers
Cookies and similar technologies. We use cookies, web beacons, and similar tools to operate the site, remember your preferences, perform analytics, and deliver relevant content. Types of cookies include: strictly necessary (required for core functionality); performance and analytics (to understand how the site is used and improve it); functionality (to remember settings and enhance your experience); and advertising or personalization (to tailor content). You can manage cookie preferences through your browser settings. If you disable certain cookies, some features may not function as intended.
- Service providers: We share personal information with vendors who perform services on our behalf, such as hosting, security, payment processing, verification, analytics, customer support, and communications. These providers are authorized to use personal information only as necessary to provide services to us.
- Affiliates: We may share information with our affiliates for purposes consistent with this Policy.
- Legal and compliance: We may disclose information if required by law, regulation, or legal process, or to protect our rights, users, or the public.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards.
- With your consent: We may share information for any other purpose disclosed at the time of collection with your consent.
International transfers. Your information may be transferred, stored, or processed outside your province or outside Canada, where privacy laws may differ. In such cases, we take steps to ensure a comparable level of protection, including contractual safeguards and assessments of our service providers. By using our services, you understand that your information may be subject to lawful access by courts, law enforcement, or governmental authorities in those jurisdictions.
Your Rights, Security, Retention, and Contact
Your rights. Subject to applicable law, you may: request access to your personal information; request corrections to ensure accuracy and completeness; withdraw consent for processing (where consent is the basis); request deletion where appropriate; object to or limit certain processing; and request information about our policies and practices relating to service providers outside Canada. We will respond to requests within a reasonable timeframe. To exercise your rights or make an inquiry, contact us at [email protected]. You also have the right to file a privacy complaint with the relevant federal or provincial privacy commissioner.
Security, retention, and children’s privacy. We use administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, or destruction. No method of transmission or storage is fully secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill the purposes described in this Policy, to meet legal and regulatory obligations, and to resolve disputes. Our services are not intended for individuals who are under the legal age in their province or territory. If we learn that we have collected personal information from an ineligible individual, we will take steps to delete it. For questions, requests, or concerns about this Policy or our privacy practices, please contact [email protected].